Shipping Policy

Shipping Overview

CannaCompare ships all orders via USPS Priority Mail within the United States. All shipments include the required documentation for federally compliant, hemp-derived products.

Adult signature is NOT required upon delivery.
Orders are delivered directly to the shipping address provided at checkout.

CannaCompare is not responsible for packages delivered to an incorrect address due to customer error. Please double-check your shipping details before placing your order.

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Order Processing Time

• Orders are processed and shipped Monday through Friday, excluding holidays

• Please allow 24–72 business hours for order processing

• Delivery estimates provided by USPS do not include processing time

• Processing times may vary during high-volume periods

We strive to ship orders as quickly as possible while maintaining product quality and compliance.

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Order Tracking

Once your order ships, you will receive a USPS tracking number via email.

If you created an account, you may log in to view your order status.
If you checked out as a guest or need assistance with tracking, contact us at:
cannacompare@proton.me

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Shipping Rules & Restrictions

• All orders are shipped using USPS Priority Mail

• Shipping promotions apply only during the stated promotional period

• Products containing cannabinoids such as THCA or other hemp-derived compounds are shipped only to states where legally permitted

• We reserve the right to cancel or refuse orders to locations where products may be restricted

It is the customer’s responsibility to understand and comply with their local and state laws before ordering.

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Warm Weather & Heat-Sensitive Products

CannaCompare is not responsible for melting or heat-related changes that may occur during shipping.

Some products, including edibles and other heat-sensitive items, may melt or soften during warm weather. While we take reasonable precautions, we cannot guarantee these products will arrive in perfect condition.

To reduce risk:

• Track your package and retrieve it promptly upon delivery

• Avoid leaving packages outdoors in direct heat

• If the package feels warm, open it immediately and allow the product to cool before handling

We do not accept returns or issue refunds for products affected by heat during transit.
If you are concerned about warm-weather shipping, we recommend choosing non heat-sensitive products.

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Lost, Stolen, or Delayed Packages

Once a package has been marked as delivered by USPS, CannaCompare is not responsible for theft, loss, or delays caused by the carrier, weather conditions, or delivery location issues.

If a package is delayed or appears lost in transit, please contact USPS directly using your tracking number.

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Contact Us

If you have questions about shipping or tracking, contact us at:
cannacompare@proton.me